Delete your Floosy account

App: Floosy — personal finance assistant
Developer: Floosy (listed on Google Play)
Last updated: June 1, 2026
Contact: proga.egy@gmail.com

This page explains how to permanently delete your Floosy account and the data we store for you. You can complete deletion in the app; you do not need to email us unless you cannot access the app.

How to delete your account (in the app)

1. Open the Floosy app on your Android device and sign in.
2. Go to Settings (gear icon).
3. Scroll to Danger zone.
4. Tap Delete account.
5. Confirm when prompted. Deletion starts immediately and cannot be undone.

If you are not signed in, sign in first, then follow the steps above.

Cannot access the app?

Email proga.egy@gmail.com from the address linked to your Floosy account. Include the subject line “Delete my Floosy account”. We will verify ownership and process your request within 30 days.

What we delete

When you delete your account, we permanently remove your Floosy account and data stored on our servers, including:

• Your Supabase authentication account (email sign-in and OAuth identifiers)
• Your user profile (email, name, default currency preferences)
• Financial data you entered: expenses, income, categories, budgets, payment commitments, assets, liabilities, and zakah-related records
• AI-generated insights and chat context tied to your account
• Push notification tokens and morning-briefing preferences stored for your account
• Telegram link data associated with your account
• Sponsorship impression/click events tied to your user id (campaign analytics only; not your transaction details)

Deletion is initiated when you confirm in the app (or when we process a verified email request). Processing is usually immediate; allow up to 30 days if we must handle your request by email.

What we do not delete from your device

These stay on your phone only and are not sent to our servers (or are cleared when you uninstall the app):

• Biometric unlock preferences
• Local payment reminder schedules

Data we may retain

• Google Play / Apple App Store / RevenueCat: Subscription and purchase records may be retained by those platforms according to their policies. Cancel an active Floosy Plus (or other) subscription in the store before deleting your account if you no longer want billing.
• Service providers (aggregated logs): Providers such as Google Cloud, Sentry, or Groq may retain short-lived technical logs under their own retention policies. We do not use those logs to restore your deleted account or financial records.
• Legal compliance: We may retain minimal information only if required by law (for example, fraud prevention or tax records). We do not sell your data.

After deletion

You will be signed out. You may register again with the same email as a new account; previous data will not be restored.

For our full privacy practices, see the Floosy Privacy Policy.